Hi, I've been teaching privately for over 2 years now and I am considering bringing in a cancellation policy. It is my only source of income but more and more students are cancelling on the day and although for a while I found myself replying with a text to say "that's fine, see you next week" it has now gotten ridiculous, and as much as I like to be a friendly and accomodating teacher it's really starting to drive me mad - some weeks I've lost in excess of £100 through such cancellations.
I have a few questions to ask about this - is it ok to bring in a new policy for old students who 'signed up' for lessons before I brought it in? I've never really sold myself as having no policy, I have simply never mentioned it and always been fine about students cancelling on me.
I prefer students to pay on the day of their lesson rather than a lump sum in advance as this works best for me, but would I need to change this?
I considered simply saying that students must give 24 hours notice of cancellation without a word about any extra charge or how many times they are allowed to cancel within a given amount of time. What are people's thoughts?
It really is becoming an unfeasible option for me to keep this up as a job, and if I don't do something about it I'll have to eventually find some day work for regular pay (which would be a shame as I do love teaching!) and terminate the lessons.
Could anyone give me some examples of policies or any ideas for one?
Many thanks, Lucy Phillips
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